Making a Reservation
How to make a reservation at the Shell:
Reservations must be made online. If you are having issues registering, please call the Shell at (608) 263-6566. Registration will open 48 hours prior to reservation start time and close 1 minute prior to start time.
- Click here to access the Member Portal
- Select Facility Access – Shell (Track, Cardio, & Weights) or Facility Access – Ice (Ice Rink) in the Classifications menu on the left side of the screen
- Select the day of the week you’d like to make your reservation
- Select the date and time you’d like to reserve
- Click Register
- Sign in with your Net ID or Guest login
(Note: You may need to select the date and time and click Register again after logging in.)
- Select Checkout
- Select Checkout in pop-up menu
- For non-ice reservations, you do not need to input credit card information to complete your reservation.
- For ice rink reservations, payment for rink fees and skate rental are collected via credit card when completing your reservation online. No refunds will be provided for any rink fees or skate rental payments collected. No-shows or canceled reservations will forfeit payment.
Cancelling a reservation
How to cancel your reservation at the Shell:
- Click here to log in to the Member Portal. (If the link doesn’t take you directly to your profile, click your username in the upper right and select Profile from the dropdown menu.)
- Click Programs in the left-hand column
- Find the reservation you wish to cancel in the Program Registrations list and click the three dots to the right of your reservation
- Select Cancel Reservation
- Select Yes, Cancel Reservation