We have been busy at Nielsen this year, resurfacing courts, adding new tarps & nets, and refreshing our lobby space with new furniture & fresh paint. In the new year, we are starting another project to improve the venue: Our Member Services desk will be renovated to provide a welcoming experience to our members and those in the community. Some of the improvements include more accessible desk heights and better access to the gender-neutral restroom.
Here are some changes to prepare for:
- While the new desk is under construction, we will have a temporary desk set-up in the lobby where you will check-in and pay for your courts, lessons, and stringing services.
- Starting Tuesday, January 3, 2023, Nielsen will go cashless. This change aligns Nielsen with all other Rec Well facilities and many other campus divisions who have moved to cashless operations. Please plan to bring other forms of payment starting January 3; these can include check, Wiscard, credit card, or debit card.
- At times, there may be additional noise in the lobby space during construction. The project is estimated to finish up at the end of April, with hopes to complete it sooner.
We do not anticipate any changes to the services we offer or the building’s hours of operation during this project.