PROFESSIONAL INTERNSHIPS

The Audiovisual (AV) Support Professional Intern will be directly responsible for researching and implementing a remote monitoring solution for AV systems for student staff use. This will help the AV department build out their student employee structure by guiding students with tasks for maintaining systems at a higher level.

What you can expect to be doing:

• Research remote monitoring solution for AV systems within Rec Well facilities.
• Create permissions within AV systems for different levels of access among AV support staff.
• Update equipment replacement plan based off discontinued equipment.
• Maintain preventative maintenance tasks by updating daily tasks for AV support staff during operational changes.
• Provide on-site support for daily operations of Rec Well facilities.

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The Athletic Training Professional Intern will provide athletic training services to a variety of students on campus including a focus on the general student population and sport club athletes. This position will have a strong emphasis on education and promotion of services. This internships has been designed to give professionals an opportunity to grow in leadership development, administrative experience, and support patient care in an interdisciplinary college healthcare environment.

What you can expect to be doing:

• Deliver athletic training services to the general student population at UW-Madison with occasional evening hours and within a clinical setting alongside primary care providers.
• Provide medical coverage at select sport club and intramural events. Events are primarily scheduled over the weekends during the academic year.
• Act a preceptor to UW-Madison Master’s in Athletic Training Program students.
• Assist in emergency training for heat related illness, injuries on ice, and lacrosse helmet removal with student & professional staff members.
• Provide training to Sport Club members & staff on sports medicine and injury prevention.
• Follow up with students injured in Rec Well facilities or at Sport Club events and connect them with campus medical resources.
• Educate the general student body on Athletic Training Services and promote athletic training services on campus.
• Athletic Training Interns will choose a “Focus Project” at the beginning of the term based on individual interests within the profession. This project will allow the intern to gain skills and perform research on a particular initiative that will have a direct impact on Rec Well Athletic Training and UW-Madison students.

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The Aquatics Professional Intern will be responsible for the hiring, training, scheduling, and evaluation of aquatic student-staff and promoting participant safety and satisfaction.

What you can expect to be doing:

• Develop and implement lifeguard in-service and training sessions and assist with maintaining lifeguard certifications.
• Assist with hiring, training, scheduling, and evaluating aquatic student-staff.
• Lead lifeguarding in-services and trainings using American Red Cross skills and evaluate lifeguarding staff to standards of their certifications.
• Perform regular facility and equipment inspections.
• Enforce Rec Well policies and procedures to promote participant safety and satisfaction.
• Assist in the scheduling of all aquatic facilities, including internal programming and rentals.
• Support aquatic rentals and Rec Well events with planning, setup, and tear down.

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The Club & Community Programs Professional Intern will assist in leading a sport club program with 50+ unique clubs and community programs including swim lessons, ice skating lesson, American Red Cross classes, and youth programs.

What you can expect to be doing:

• Assist with the supervision, management, and mentorship of 10 student lead supervisors.
• Recruit, train, supervise, and evaluate 50+ student supervisors and 30+ instructors.
• Assist with the overall management of comprehensive campus recreation softwares; InnoSoft Fusion, DoSports Easy, and IMLeagues.
• Serve as a liaison to select sport clubs, including all aspects of club oversight such as risk management, inventory, waiver collection, website update, monthly officer meetings, and priority points tracking system.
• Maintain daily office hours to assist with administrative duties including answering phone calls and e-mail correspondence, stocking first aid kits with proper supplies, record retention and filing, and customer service.
• Maintain a presence at Club & Community Program events competitions.
• Create and enforce policies to mitigate risk in Club & Community Program offerings.

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The Intramural Sports Professional Intern will be responsible for the administration and operations of the Intramural Sports department. There will be opportunities to gain experience in the hiring, training, and scheduling of officials, develop leadership skills, and be a part of an exciting and dynamic team.

What you can expect to be doing:

• Assist with the supervision, management, and mentorship of 8 student lead supervisors.
• Manage and execute programming responsibilities for select Intramural Sports leagues and special events, including revision of rules, marketing, monitoring of registration, communication with captains and participants, reschedules and playoff format, inventory control, assessment, and evaluation.
• Recruit, train, supervise, and evaluate Sports supervisors and Intramural Sports officials and scorekeepers.
• Maintain daily office hours to assist with administrative duties including answering phone calls and e-mail correspondence, stocking first aid kits with proper supplies, record retention and filing, and customer service.
• Maintain a presence at Intramural Sports events.

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The Member Services Professional Interns will help to oversee the day-to-day member services operations of either the Nicholas Recreation Center or Bakke Recreation & Wellbeing Center. These professional interns will assist in the hiring, training, and development of student employees, and manage our comprehensive campus recreation software, Fusion.

What you can expect to be doing:

• Assist in the management of all aspects of Member Services, including staffing, cash handling, locker rentals, tours, and membership sales, as well as customer inquiries and concerns.
• Assist with the overall management of comprehensive campus recreation software, Fusion.
• Participate in member recruitment fairs, presentations, and initiatives.
• Assist with establishing and implementing short- and long-term goals, strategic initiatives, policies, operating procedures, and assessments related to member services.
• Assist in planning and support of Divisional events such as Member Appreciation Days, Wisconsin Welcome Week activities, and student employment events, which may include some evening and weekend hours.

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This Operations Professional Interns will serve on the team directly responsible for the operational oversight and safety of Rec Well facilities. It will also directly oversee the hiring, training, and development of approximately 180 student employees alongside the Coordinators of Operations.

What you can expect to be doing:

• Collaborate with Operations professional staff to manage the day-to-day operations of the Nicholas Recreation Center and Bakke Recreation and Wellbeing Center.
• Assist with recruiting, hiring, training, leading, scheduling, and evaluating approximately 180 operations student staff each semester.
• Edit and approve student staff payroll.
• Create and maintain student staff job duties through Connect2Conecpts, facility management software.
• Assist with the creation of the Fiscal Year 2024-2025 Operations budget.
• Work closely with the Assistant Directors of Operations and Coordinators of Operations on improving risk management protocols and procedures across all facilities.
• Monitor and track staff First Aid, CPR, AED certification and emergency assessment of the operations student staff.
• Develop and evaluate documentation including student employee and policy manuals.

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The Scheduling & Events Professional Intern will gain valuable experience in facility scheduling & contracts, event management, and supervising student staff. They will directly supervise up to 25 student staff and two student lead positions. They will work in collaboration with two Coordinators of Scheduling & Events to maintain facility schedules, execute high-quality events and reservations, and provide exceptional customer service for all facility rentals.

What you can expect to be doing:

• Serve as point of contact for scheduling internal Rec Well programs for the Club & Community Programs and Wellbeing departments. Inputting programs into campus recreation management software, Event Management Software (EMS) and Fusion.
• Collaborate directly with coordinators regarding internal Rec Well programming.
• Communicate with Registered Student Organizations and university departments to confirm their events and reservations within Rec Well facilities.
• Hire, train, schedule, manage, and evaluate event staff student employees.
• Communicate with Intramural Sports, Athletic Training, and Club & Community Programs to help maintain inventory of and track all event equipment.
• Monitor resource guide weekly and prepare necessary profiles for upcoming reservations & events.
• Send out event schedule weekly to update Rec Well professional staff on what events are coming over the next two weeks.
• Send out event staff profiles for all events covered by event staff weekly.

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The Tennis Professional Intern will aid with the overall facility operations and management of 200+ program offerings at Nielsen Tennis Stadium.

What you can expect to be doing:

• Manage current tennis programs and create new and diversified tennis offerings that are high quality, engaging, safe, inclusive, and desired by prospective participants.
• Maintain daily office hours to assist with administrative duties including answering phone calls and email correspondence, website updates, tennis program tracking and record keeping, and general customer service.
• Assist with the overall management of comprehensive campus recreation softwares, such as InnoSoft Fusion, CourtReserve, and Connect2Concepts.
• Audit lesson court reservations with payments received and wages paid to instructors.
• Track, inspect, order, and manage merchandise and equipment inventory regularly.
• Prepare Nielsen Tennis Stadium and staff for events hosted at Nielsen Tennis Stadium.
• Provide support to the Assistant Director of Tennis in hiring, training, and supervising 25+ Member Services and Operations staff and 15+ instructors.

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This Wellbeing Professional Intern will assist in the multi-faceted operational and administrative needs of the Wellbeing department which includes programs such as wellness coaching, wellness peer education, nutrition education, cooking classes, massage therapy, and mindfulness. 

What you can expect to be doing:

• Complete administrative and communication tasks for Wellbeing programs such as nutrition education, peer education, and wellness coaching. This includes but is not limited to:
  • Emailing participants.
  • Leading student team meetings.
  • Scheduling student shifts.
  • Assessing and organizing requests for wellness coaching, peer education, and nutrition consultations.
  • Tracking survey responses to evaluate the programs.
• Assist in leading and managing Wellbeing student staff and delegate projects and program administrative tasks.
• Train and evaluate incoming Wellbeing student employees.
• Participate in leadership opportunities including, but not limited to:

• Assisting in the hiring processes for Wellbeing staff members.
• Developing and leading presentations for campus partners.
• Professional development events and trainings.

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Cool stuff you get:

• Access to Rec Well facilities, programs, and services.
• $900 of professional development support.
• Registration costs are covered for the following:
  • WIRSA State Conference
  • NIRSA Region III Student Lead On Conference

Internship details:

• Academic year internships are limited-time employments lasting 9 months or 1,043 total hours
• Internship dates are approximate and will run mid-August to May
• Interns will be compensated at a rate of $21.50/hour for an average of 30 hours/week
• Allotted time off for university breaks (approximately four weeks unpaid)
• Position requires a criminal background investigation and valid driver’s license
• Housing, benefits, and health insurance not included

The Operations Summer Interns will serve on the team directly responsible for the operational oversight and safety of Rec Well facilities. It will also directly oversee the hiring, training, and development of approximately 100 student employees alongside the Coordinators of Operations.

What you can expect to be doing:

• Collaborate with Operations professional staff to manage the day-to-day operations of the Nicholas Recreation Center and Bakke Recreation and Wellbeing Center.
• Assist with recruiting, hiring, training, leading, scheduling, and evaluating approximately 100 operations student staff.
• Edit and approve student staff payroll.
• Create and maintain student staff job duties through Connect2Conecpts, a facility management software.
• Work closely with the Assistant Directors of Operations and Coordinators of Operations on improving risk management protocols and procedures across all facilities.
• Monitor and track staff CPR/First Aid and emergency assessment of the operations student staff.
• Develop and evaluate documentation including student employee and policy manuals.
• Complete other projects as assigned by the Assistant Directors of Operations or Coordinators of Operations.

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The Scheduling, Events, & Summer Camps Intern will assist in projects to support both Rec Well Summer Camp and the Scheduling & Events Department. Specific projects will be determined in conjunction with the successful candidate but may include serving as point of contact for summer special events, assisting in scheduling of internal Rec Well programs, developing summer camp programming, and/or student staff training and development.

What you can expect to be doing:

• Maintain & update Divisional equipment inventory including creating how-to guides and training for key stake holders.
• Provides high quality customer service for summer camp and event participants.
• May assist in planning event logistics and provide on-site event support.
• May assist in planning Rec Well Summer Camp programming and field trips.
• May facilitate weekly staff in-services for Rec Well Summer Camp staff.
• May assist in risk management for Rec Well Summer Camp to include skill audits, risk assessment, and policy compliance.
• Maintain program and facility schedules for internal and external stakeholders.

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• Summer internships are limited-time employments lasting 400 total hours
• Internship dates are approximate and will run June to August
• Interns will be compensated at a rate of $19.00/hour for an average of 40 hours/week
• Allotted time off for university breaks (unpaid)
• Position requires a criminal background investigation and valid driver’s license
• Housing, benefits, and health insurance not included
• You will receive access to Rec Well facilities, programs, and services.